A Face Values eGift card is a digital gift card, sent by email with a unique code that can be spent on anything in our range. It lets them choose the products that suit their skin, so there's no guesswork for you.

eGift cards can be used online at facevalues.com.au. They can't be used in stores or with stockists.

Our eGift cards are valid for three years from the date of purchase, in line with Australian Consumer Law. The expiry date will be clearly displayed on your eGift card, so you have plenty of time to shop.

Not at this time. Our gift cards are digital eGift cards, sent straight to your recipient's email so they can start shopping right away. Alternatively, you can have the eGift card sent to yourself, then print it and give it to the recipient in person.

Head to Gift Cards in the Shop menu, choose a value and enter your recipient's details. You can add a personal message and pick a send date, then check out as usual.

You can choose from $25, $50, $75, $100, $150 and $250.

Promo codes and FV+ rewards can't be used to buy eGift cards, but they can be used alongside an eGift card when it's spent.

We'll email the eGift card straight to the address you enter, along with your personal message and their unique code. It arrives right away, or on the date you choose.

Absolutely. Just enter your own email address as the recipient email, then print the eGift card or forward it on when the moment's right.

eGift cards are delivered by email shortly after your purchase, usually within minutes. If you've chosen a send date, it will arrive on that day instead. If it hasn't arrived, check your spam or junk folder, and if you still can't find it, email us at hello@facevalues.com.au and we'll help you out.

Yes! When buying your eGift card, pick a send date and we'll deliver it to your recipient's inbox between 4am and 10am on the day (your time zone).

You can email an eGift card to anyone, anywhere, but we currently only ship within Australia. Your recipient will need an Australian delivery address to use it.

Redeeming your eGift card is easy! Simply enter the unique code from your eGift card email into the gift card or discount code field at checkout, and the amount will be applied to your order. If your order total is more than your eGift card balance, you can pay the difference with any of our accepted payment methods.

Yes! eGift cards aren't promo codes, so you can use them alongside any promo code, FV+ reward or sale price. Your discounts are applied first, and your eGift card covers what's left.

Yes! You can apply more than one eGift card to a single order at checkout. Simply enter each eGift card code one at a time and the amounts will be combined towards your total.

No problem. Your eGift card balance is applied first, and you can pay the rest with any of our accepted payment methods.

Any remaining balance stays on your eGift card, ready for your next order. Just use the same code at checkout before it expires.

Open your eGift card email and select the link to view your card, which shows your current balance. You'll also see it at checkout once you've entered your code.

No, points aren't earned on eGift card purchases. Instead, points are earned when the eGift card is spent, so whoever uses it will be rewarded, as long as they're signed in to their account at checkout.

First, ask them to check their spam or junk folder. If you chose a send date, it won't arrive until that day, and it's worth double-checking the email address on your order confirmation. Still no luck? Email us at hello@facevalues.com.au with your order number and we'll resend it.

No need to worry! First, check your email inbox and spam folder for the original eGift card email. If you still can't find it, email us at hello@facevalues.com.au with your order number or the email address used at purchase, and we'll resend your eGift card details.

eGift cards can't be refunded or exchanged for cash, so please double-check the value and recipient details before you check out.

Items purchased with an eGift card follow our standard Returns & Refunds Policy. If your return is approved, the refund will be credited back to your eGift card, and your balance will update automatically so you can put it towards your next order.